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Module deep-dive · 10 min read
Opiforce agents: from catalog to custom workflows
How Customer Support, Sales, Research, and custom agents share tools, skills, and audit trails in Workspace.
Catalog agents
Customer Support, Sales Assistant, Research Analyst, and Content Creator ship with opinionated skills and integration templates.
Each agent logs runs, surfaces citations, and respects admin policy before publishing changes.
Custom agents
The builder lets teams attach tools, test in a sandbox panel, and publish versioned agents when behavior passes review.
Skills modularize CRM lookup, briefing, policy checks, and email drafts — reusable across agents.
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