Knowledge
A knowledge base your AI can trust
Upload documents and let AI search through them—get accurate answers grounded in your team’s content, with citations back to the source.
Ask a question. Get a cited answer.
Watch the loop: the question is typed, the knowledge base is searched, matching sources surface, then a cited answer is composed—then it starts again with the next scenario.
Opisense
Knowledge Base · grounded answer
Sources
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Citations link to the exact passage retrieved—not a generic summary.
Illustrative timing and copy. In the product, latency and behaviour depend on library size, retrieval settings, and your organisation’s policies.
Use cases
Make knowledge usable in the moment
Your knowledge base turns scattered documents into answers your team can act on—inside the workflow, not buried in folders.
Support and escalations
Answer customer questions faster with consistent, cited responses based on your policies and runbooks.
Onboarding and training
Let new hires ask natural-language questions and learn from the same material your experts use.
SOPs and operations
Find the right procedure quickly—even when it’s spread across multiple documents and versions.
Sales enablement
Pull accurate product, pricing, and contract details without chasing people in Slack.
Compliance and audits
Surface the exact clause or control reference behind an answer, with a clear source trail.
Engineering knowledge
Turn internal docs into searchable guidance—deploy steps, incident runbooks, and architecture notes.
How it works
Upload once. Search in plain language. Get answers grounded in your documents—backed by citations.
- 1
Ingest your content
Drop in PDFs, Word docs, spreadsheets, and Markdown. No folder strategy required to get started.
- 2
Index and understand
Opisense processes the documents, chunks content, and builds a searchable index for retrieval.
- 3
Ask and verify
Ask in natural language. The answer includes citations and the source snippets used to generate it.
Trust
Reliable answers—without the guessing
Knowledge base answers are grounded in your content, scoped by permissions, and designed to be auditable.
Citations by default
Every key claim can be traced back to a source passage so teams can verify fast.
Permissions-aware retrieval
Search and answers inherit access rules—no silent escalation beyond what the user can read.
Deep search for complex queries
When one doc isn’t enough, deep search cross-references multiple sources to build a complete answer.
Everything shown is illustrative—connectors, retention, and approvals follow your organisation’s rules.
Projects, automation, and knowledge
Three parts of Workspace—each with a clear role.
Projects
Where initiatives run: documents, activity, ownership, and outcomes in one execution context.
Explore ProjectsAutomation
Scheduled and recurring automations—briefings, checks, and routines that run without constant manual prompting.
Explore AutomationKnowledge base
This pageReusable reference material your assistant and agents can search across projects.
Want to see exactly how the knowledge base processes files and searches across them? The docs go into formats, indexing and deep search.
Read the Knowledge Base docs